Edmonton Attractions Pass: FAQ
What is an Edmonton Attractions Pass?
- The Edmonton Attractions Pass is a one-stop, value driven Pass that can be purchased online at www.edmontonattractions.com. It allows people to enjoy many of Edmonton’s best Attractions for one low price.
What is the difference between an Ultimate Pass and a U-Pick Pass?
- The Ultimate Pass is valid for the calendar year in which it is purchased. It allows the user to one admission to every one of the 16 participating Edmonton Attractions for the one low price of $59.95 (+GST) for adults and $45.00 (+GST) for children 3-17.
- The U-Pick Pass entitles the user admission to their choice of any four Edmonton attractions. Attractions are selected at the time of purchase. This Pass sells for $29.95 (+GST) for adults and $22.50 for children 3-17.
- Both Passes can be redeemed only once at any of the participating Attractions during their regular operating hours as stipulated on their respective web pages.
Where do I buy an Edmonton Attractions Pass?
- The Pass can be purchased through a registered Tour operator, Wholesaler, Travel agent or directly online at www.edmontonattractions.com.
Can I pay cash or by debit card?
- Yes, any AMA, province wide, will accept cash or a debit card purchase. They will then print out the Voucher for you and you're on your way.
As well, certain participating hotels can accommodate you in the same fashion. Please ask when you are booking.
If I am not near a printer or computer how can I purchase a Pass?
- Any AMA, province wide, can accommodate a Pass purchase with your credit card, cash or debit.
Can I substitute or subtract an Attraction from the U-Pick Pass after I purchase it?
- Once the four Edmonton Attractions have been selected and paid for by the user in the form of a U-Pick Pass, there can be no substitutions or changes to the Attractions chosen. Prospective buyers are urged to check out all of the Attractions on the Edmonton Attractions website before choosing their four selections.
What do I do if my Pass is lost, stolen or I forgot to bring it with me?
- The random voucher code on your Pass is necessary to redeem your admission to each of the Edmonton Attractions that you visit. Many of these Attractions require a copy left behind once you redeem your entry. We urge users to retain their email confirmation in order to print out additional voucher copies as required. In the event you cannot retrieve your email you can contact us at 1-866-221-3429. Reissued Vouchers can only be sent to the original purchasers email address.
My ticket doesn’t print properly – what shall I do?
- Click on Print Preview then adjust the size so that 5 coupons are on 1 page and print.
What about discounts for seniors, students and groups?
- The Edmonton Attractions Ultimate Pass already offers a savings of almost 60% off the regular price of the 16 Attractions, so no further discounts are available. Children aged 3-17 do receive a price that is 75% of the cost of an adult Pass.
Are there any blackout dates?
- Some of the Attractions have summer seasons and some may have blackout dates. Pass users are urged to go to the respective websites of the Edmonton Attractions prior to purchase to ascertain whether there are conditions of entry or usage during certain dates.
What are the Terms and Condition of the Pass? Are they different for each attraction?
- The Pass entitles user to one general admission per person. Purchase of additional ticketing may be required for special displays or events. Children 2 years and younger are free when accompanied by an adult. The Pass does not have any cash value, cannot be combined with any other offer, and offer is valid only during regular season and times. Pass must be redeemed prior to expiry date to be valid and is non-transferable. Photo ID may be required (adults only). Can be used only once with each Attraction. As each Attraction’s system differs, you may be required to leave a redemption voucher with the Attraction. Please retain your email to print out additional voucher copies as required. Other conditions may apply for individual Attractions; please see their individual websites for further clarification.
If I only use the Pass at a couple of attractions, can I get a partial refund?
- There are no refunds available for partial or non-usage of the Edmonton Attractions Pass. Some of the outdoor attractions do have refund policies related to unexpected bad weather however, and Pass users are urged to refer to the weather refund policies of these respective outdoor attractions.
If I purchase a two (2) adult pass must they be redeemed together?
- Yes, because each voucher has a code a couple or family pass must be redeemed together. If you feel you may visit the Attractions independently, you must purchase two (2) or more passes independently. There is no additional charge.
Can I cancel an Attraction Pass after my purchase has been completed?
- No, unfortunately due to the redemption process, all sales are final.
Why are the Alberta Legislature and Old Strathcona included on the Edmonton Attractions Pass when they are Free anyway?
- The Alberta Legislature and Old Strathcona District both participate in the Edmonton Attractions Pass program to highlight that they are areas of interest to visitors and locals alike. Admission to the Alberta Legislature is free; please refer to their website for Guided Tour times and hours of operation. The Old Strathcona district is both eclectic and historical, and well worth the time to take a stroll through.